who we are !
Al Khaleej Group Smart Link Contact Centers and BPO Solutions is a Business unit of Al Khaleej Training and Education Group of companies. Al Khaleej Group was listed in Forbes Middle East 2012 as one of top 100 most powerful companies in the GCC region.
Khaleej Group contact center business unit represented namely by Smart Link is the regional pioneer in the areas of E2E contact center services, technical, operational, manpower recruitment and staffing, skills development and performance assessment solutions since 2004
Years of Experience
Employees and More
85% Mega Size Projects
Global, Regional Awards
About Smartlink
Established in 2006, SmartLink is a leading Saudi-based contact center and outsourced services provider. As a business unit of Al Khaleej for Training and Education — one of Saudi Arabia’s top education and training companies — SmartLink is headquartered in Riyadh and operates over eight centers across Saudi Arabia and Egypt.
We deliver comprehensive and integrated outsourcing and contact center solutions tailored to the needs of various dynamic Saudi industries. Our expertise in managing BPO operations and contact center services has earned us several prestigious local and international awards, recognizing our excellence in global best practices across the MENA region, including the Middle East, Africa, and Europe.
The Smartest Choice
our mission
To deliver high-quality outsourcing and contact center solutions that drive client success through innovation and operational excellence.
our vision
To lead and excel in the BPO industry at the national, regional, and global levels—fully aligned with Saudi Vision 2030—by offering an exceptional work environment for ambitious youth.
Our Values
Honesty, Intelligence, Commitment, Transparency, and Uniqueness.
